Nov 21, 2022 · DJI warrants batteries damaged due to non-user errors within warranty. Currently, intelligent flight batteries of most DJI consumer drones, with less than 200 charge cycles, are warranted for 12 months. As the warranty period varies among different products, please refer to the after-sales policies specified on DJI Official Website.

Jun 20, 2020 · Hello, is there a way to see my activated drones (including the serial number) in my account? I bought a Mavic Air a few days ago and I want to buy Care Refresh but therefore I need the serial number? And after I bought it, is there a way to check in my account if the drone is linked to the Care Refresh?

Feb 14, 2023 · The fundamental prerequisite for connecting a remote controller to an aircraft is the compatibility of their firmware versions. The DJI RC 2 supports various drones; therefore, when pairing it with different aircraft, it is necessary to switch the DJI RC 2 to the corresponding firmware version that matches the drone's firmware.

Jul 27, 2024 · DJI drones have counterfeit protection through their activation process. When the DJI drone is new, you must activate it through the app. The process checks the serial number against a production list. If the drone was stolen from the factory or a retailer, that number will be inactive and the drone will not fly.

Mar 18, 2023 · Customers who already own DJI drones should comply with the FAA's Remote ID regulations on the second compliance deadline which has been extended to March 16, 2024. DJI continues to provide firmware updates to bring most modern DJI drones into compliance. Customers can install those updates at their discretion any time before March 16, 2024.

Dec 6, 2024 · I have been flying DJI drones for six years now but only those in the Mini Series range. This week I took the plunge and bought the new Air 3S. I also recently passed my A2 CoC, giving me more flexibility when using the new drone. Overall I am very pleased with my new purchase. If I’m being honest, however, I am somewhat underwhelmed by the new 1 inch …

How long is Us Customs holding drones. I ordered an Avada two on November 30 which got “seized by customs“ and then returned to China from New York City. I ordered a second time and now it’s being held captive in Louisville, Kentucky. Any word on release dates? Or the status of proving that DJI does not use slave labor

Jan 18, 2024 · DJI reports, "regretfully, the DJI RC 2 and DJI RC-N2 are only compatible with the DJI Mini 4 Pro and DJI Air 3, no other drones are compatible with these remote controllers at the moment." 2024-1-18 Use props

Jul 26, 2021 · Just a reminder that DJI do not recommend you to use a 3rd party accessories like propellers on your DJI drones specially propellers. Propellers are one of the main important components of the drone that should not be taken for granted when flying your DJI drone in terms of compatibility and reliability purposes.

Jan 18, 2023 · When I owned a Phantom 4, syncing the footage and audio cached on the phone with the drone footage was very easy. Unfortunately, this feature has been removed from newer DJI drones, and the DJI Fly app doesn't record audio or footage either. As a result, consumers like us, the DJI customers, are left at a disadvantage.