
Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Route Shipping Protection Policies – Route for Shoppers
Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage,...
Route
Handle everything you need after check-out Route protects your orders, tracks them right to your door, and provides frustration free returns.
Shopper FAQs – Route for Shoppers
Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection. And if something happens, we’re here to help with a fast, …
Route for Shoppers
Track Your Package Customer Support Route for iOS Route for Android Terms and Conditions Privacy For Merchants
How Route’s claims process works – Route for Shoppers
As soon as you file a claim on a Route-protected order in our Resolve Center, we assess the issue against Route’s policies to determine whether it qualifies under our coverage.
Deadlines to file a claim - Route for Shoppers
For more information about our coverage, read our Route Shipping Protection policies. If you purchased our Shipping Protection and encountered an issue with your order, please read the …
Returns & Claims - Route
Let's find your order email
How to file a claim - Route for Shoppers
You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …
Track - Route
Route transforms generic carrier tracking into an immersive branded experience. Customize tracking pages with your logo, colors, and messaging to maintain brand consistency post …