Smile Source, the nation's largest dentist-led network dedicated exclusively to private practice dentistry, announced the launch of the Smile Source Marketplace, a comprehensive procurement and ...

Learn a foolproof framework for service recovery and how to work with angry, upset, or disappointed customers.

Dr. David Frey of Perfect White Smile Leads Featured TMJ Education Session for Southern California Dental Professionals ...

In an interview published by The Central Trend, barista Avery Blanchard reflected on learning to stay calm during busy shifts ...

Close your eyes. Take a breath. Now try to feel genuine cosmic warmth toward the person holding a dead watch battery.

There is a classic Saturday Night Live sketch where Roseanne Barr "helps" a customer by saying exactly what every representative is actually thinking. I’ve even seen that sketch used as a training ...

At a press conference in the Oval Office this week, President Donald Trump berated CNN’s Kaitlan Collins for “not smiling” after she asked about the Justice Department’s investigation of convicted sex ...