People turned to Channel 2 Action News for help with their Sears Home Warranties, and the company promised to replace appliances for two customers who had spent months getting nowhere after Channel 2 ...

Add Yahoo as a preferred source to see more of our stories on Google. When a much-needed appliance breaks in your home, you may count on a warranty service to step in and make things right. But some ...

The temperature hit 83 degrees on June 11. And the temperature was rising inside Barbara Scull’s refrigerator. It died. At least the Kenmore appliance, which she purchased from Sears in 2016, was ...

ATLANTA — Sears customers reached out to Channel 2 consumer investigator Justin Gray after months of frustration trying to get appliances replaced under their Sears Home Warranties. Amanda Pirkle has ...

SAN ANTONIO — Rebecca Salazar’s dryer stopped working in December of last year. When Sears Home Warranty couldn't fix it, they paid for a new dryer to be delivered to the home. Unfortunately, that ...

One suburban woman says she went without a working refrigerator for almost a month, until she contacted the ABC7 I-Team. The I-Team first exposed widespread complaints against Sears Home Services in ...