In an age of rising patient expectations and digital-first experiences, their workflows are in dire need of an upgrade. During an October webinar hosted by Becker’s Hospital Review and sponsored by ...

Less than six months after rolling out voice AI in its call centers, one nonprofit health system is already seeing signs that the technology is successful in improving the patient experience. Allina ...

The process of finding and accessing a healthcare provider starts with the journey of a patient. Healthcare contact centers strive to ensure the process is straightforward, and the agents are the ones ...

IRVINE, Calif. & BOONE, N.C.--(BUSINESS WIRE)--Masimo (NASDAQ: MASI) and Appalachian Regional Healthcare System announced that Watauga Medical Center in Boone is the first hospital in North Carolina ...

Ascom is a global technological solutions provider which specialises in healthcare information communication technology and mobile workflow systems. Ascom Telligence is a Patient Response System that ...