Wild Card Weekend is almost here and we have Matt Harmon and Joel Smyth here to get you ready. The two preview each game and ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

The FBI recently raided the home of a Secret Service agent on Vice President JD Vance’s detail in an alleged tax and wire fraud case involving millions of dollars in donations and grants. In the ...

For the past decade, customer journey design has assumed one thing: the customer is human. A real person. Messy. Emotional. Overloaded. Someone who needs clarity, reassurance, and a sense of progress ...

Many have negative associations when it comes to customer service provided by artificial intelligence, but Chetan Dube insists it can be done right. The 59-year-old billionaire AI pioneer is the CEO ...

Somil Gupta is the Head of AI & Infrastructure at Broccoli AI, a Y Combinator-backed company building voice agents for the trades industry. The home services industry, including trades like HVAC, ...

OpenAI, Anthropic, and Block have cofounded a new open source organization—the Agentic AI Foundation—to promote standards for artificial intelligence agents. The three companies are also transferring ...

Immigrants on the verge of becoming naturalized citizens are getting surprise home visits from federal agents who want to interview them about their applications without their lawyers. Immigration ...

The Internal Revenue Service (IRS) is implementing a Salesforce artificial intelligence (AI) agent program across multiple divisions in the wake of a mass workforce reduction earlier this year, ...

Caitlin Yilek is a politics reporter at CBSNews.com, based in Washington, D.C. She previously worked for the Washington Examiner and The Hill, and was a member of the 2022 Paul Miller Washington ...

Our employees are using the power of AI to accomplish their facilities-related tasks much faster with the Employee Self-Service Agent, built on Copilot Studio. Julie is a typical Microsoft employee, ...