What we know about the potential impact of ICE plans to hold 1,500 people in an Upper Bern Township warehouse that was built for 230 workers.
In the heart of the largest data center in Pierce County, a droning hum vibrates the air as fans roar to cool hundreds of racks of hardware.
What we know about the potential impact of ICE plans to hold 1,500 people in an Upper Bern Township warehouse that was built ...
Gartner says using AI to fix customer gripes could cost more than using humans by 2030 ai-pocalypse AI will not replace the people in the call center, but it will rejigger the software stack to make ...
GARLAND, TX / ACCESS Newswire / January 19, 2026 / SS Support Network, a U.S.-focused Call Center and Business Process Outsourcing (BPO) company, is gaining strong recognition across the healthcare ...
The Philippine BPO industry has entered a new era of Intelligent Outsourcing. The traditional cost-focused call center model has evolved into a high-value hybrid ecosystem where Agentic AI resolves 75 ...
Quanta Services, Inc. (NYSE:PWR) Q3 2025 Earnings Call Transcript October 30, 2025 Quanta Services, Inc. beats earnings expectations. Reported EPS is $3.33, expectations were $3.25. Operator: Good ...
Good afternoon, and welcome to the Republic Services Third Quarter 2025 Investor Conference Call. Republic Services is traded on the New York Stock Exchange under the symbol RSG. [Operator ...
Data centers continue to face heightened scrutiny, from the burgeoning agentic AI services they cater to and the increased strain they place on the U.S. power grid. But no matter how you feel about ...
The Veterans Affairs Department is developing a contract to expand the infrastructure for its call center platform, known as Genesys CX. VA wants interested bidders to respond by Nov. 5 to a new ...
India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...
On Aug. 12, a new piece of legislation, the Keep Call Centers in America Act of 2025, was introduced into the U.S. House of Representatives. The bill aims to deter companies from relocating call ...