Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...

Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while ...

On Friday, Channel 9 reported that the state auditor released preliminary results in June that said staffing for the DMV is ...

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

Problems at North Carolina's beleaguered Division of Motor Vehicles could get worse if the state does not reform its ...

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

WCNC reports a Morganton woman was arrested Thursday for breaking into multiple vehicles at a NC DMV driver license office just three hours after being released from jail.

North Carolina State Auditor Dave Boliek laid out steps needed to improve the Department of Motor Vehicles on Aug. 4.

According to the DMV audit, almost 14% of customers spent more than 2.5 hours at the DMV this year. That's an 79% increase ...

A Mobile ID is the digital equivalent of a physical driver’s license. It's already in use in more than a dozen states. The North Carolina Division of Motor Vehicles said it is currently exploring how ...

We want to be a premier customer service organization.New sights set for the DMV. What a state audit reveals about the organization, and how the commissioner pl ...

On Friday, Channel 9 reported that the state auditor released preliminary results in June that said staffing for the DMV is ...