There’s More: Duke Energy continues to offer resources for customers in need, including: Customer Assistance Program (CAP) – a 12-month program that provides a monthly credit of up to $42 to qualifying customers. Share the Light Fund – assistance for customers who need help paying their energy bill.

Duke Energy recognizes the plight. Last year, the agency said nearly 90 million of its customers were provided with energy assistance across the state. "We recognize that January and February customers will experience higher bills," said Jeff Brooks with Duke Energy. Duke Energy is expanding its assistance programs for customers in need.