With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...

Laura Goldwyn, the director of global food and beverage marketing at the luxury hotel chain Mandarin Oriental, kicked off our ...

The problem with "ready, aim, fire" is the "aim" part. In the world of customer experience (CX), collecting customer data is like being "ready." Collected data is the starting point for any CX program ...

Lessons in leadership, growth, and empowering women in technology. ATLANTA, GA, UNITED STATES, January 26, 2026 ...

PepsiCo reveals how scaling shared digital platforms creates an AI advantage—reducing risk, improving decisions, and ...

The Motor Ombudsman has reported a 14% rise in used car disputes in 2025, alongside a warning that good customer service remains paramount for retailers as used car transactions climbed to nearly ...

TurnKey Siding has announced an important expansion of its operational capabilities through the acquisition of both residential and commercial licensing. This development positions the company to ...

Downtown dog training facility earns consistent praise for trainer expertise and cleanliness, as only 8% of U.S. dog ...

Morgan, a seasoned barista with nearly eight years of coffee industry experience, shares her top 10 things she wishes she knew before starting as a barista. Discover practical advice on mastering ...

ShipStation reports that optimizing e-commerce order management enhances efficiency through automated routing, syncing, and multichannel fulfillment.

Few issues matter more to voters than food costs. Nearly 90% of Americans report stress about grocery prices, and more than half call it a “major” source of anxiety. So it was perhaps inevitable that ...