There's an art to getting what you're owed when a business gets it wrong, and studies show many of us don't actually go to ...

Your worst moments will become your greatest opportunities for building true customer loyalty.

DONCASTER, UNITED KINGDOM, February 26, 2026 /EINPresswire.com/ -- Altaris Business Awards is pleased to announce the ...

I may be angry (and have every right to be), but I always take a deep breath before I get on the call so I can come in calm. I remember that the customer service rep isn't the person who created the ...

Consumer experts say you shouldn't be left paying for poor service or bad products, and you may have more power than you ...

CARRUM DOWNS, VIC - February 24, 2026 - PRESSADVANTAGE - Fix-It Right Plumbing has launched a redesigned website aimed ...

Considering Anthem Tax Services? Learn about the company’s services, pricing, potential risks and when working with a tax ...

The cyber crime group that hacked into the customer service database of telecoms firm Odido and stole private details from ...

According to NTUC LearningHub's latest report, AI tools such as chatbots and virtual assistants, are among the top technologies adopted by organisations to improve service standards. However, business ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...