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Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

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Maryland will use $2.6 million in grants to pilot AI tools aimed at improving access to SNAP, Medicaid and unemployment ...

Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, including 7 leader badges. The strong ...

Microsoft just dropped a shocking report revealing 40 jobs that could be replaced by AI in 2026 Based on 200,000+ real-world ...

First DVC company in the world to introduce a new platform feature brings sign language AI into large-scale, real-world ...

In a new survey, a U.S.-based online custom printing service business owners revealed a complex relationship with artificial ...