The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...

Forbes contributors publish independent expert analyses and insights. Anisha Sircar is a journalist covering tech, finance and society. In this photo illustration a virtual friend is seen on the ...

North Island Credit Union is offering members a new generative AI-powered chatbot in an effort to keep pace as the emerging form of machine learning takes hold in financial services. The San ...

While ChatGPT, Grok, and similar AI tools have gained incredible popularity in recent years, chatbots have been around for a long time — as far back as the 90s. Some of those chatbots have gone the ...

The Clerk of Courts, Russ Joseph, has introduced Athena, the new automated virtual assistant and chatbot Friday. Athena will make the clerk’s office more accessible to citizens by being available 24/7 ...

COLORADO SPRINGS, Colo. — The City of Colorado Springs launched a new AI-powered chatbot to get information to people more easily. The city calls the new virtual chatbot "AskCOS", and is available on ...

If you’re a lifelong learner, chances are you’ve taken an online course or two over the years. But the next time you take an online course, you might enjoy a more personalized experience, thanks to ...

Microsoft is working on an AI-powered chatbot that will provide support for Xbox and associated services, The Verge has confirmed. The news has prompted some to draw comparisons with Clippy, the ...