CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

The Facebook bot has been developed by OgilvyOne, with the process being led by experience planning partner, James Whatley and can be added to a Facebook Messenger profile simply by searching for The ...

Ever wanted to own a pet monkey? Well, now you can — kind of –thanks to the Yahoo Monkey Pets bot, which is now available on Facebook Messenger. Okay, it’s not a real pet monkey, but it’s as close as ...

There has been a lot of talk about Facebook’s new Messenger bots — but how and why do you actually use them? "Business communication is what a lot of people dread the most,” says Peter Martinazzi, ...

Truth be told, vendors are rushing chat bots out to the market, many of them in beta version, in order to meet their competition and secure a place for a much better version that is still under ...

Facebook's Messenger bots let brands chat with users online to offer customer service, and are being implemented by publishers like CNN to send Facebookers who opt-in news updates. Subscribers who ...

Security experts from cybersecurity company Kaspersky have flagged potential risks associated with the proliferation of AI bots within the Messenger app, especially for younger users. The experts ...