Smart business decisions are made based on sound advice. A new slate of iPhone iPad customer management apps are providing users with the data they need to manage customer relationships and stay in ...

Customers of TUMI, known for its premium travel products and accessories, expect a high level of service when they shop in the store. To augment the knowledge of the sales staff, the operator of an ...

Zendesk has offered iPad support for a while now, but the customer service software provider went back to the drawing board for its new app. The addition of an iPad app just seems inevitable for ...

Apple several years back introduced something great for the iPad called the "Apple SIM," which lets you pick a wireless provider from a menu in the Settings app of the iPad, without ever having to ...