Kevin Wu is the CEO of Leaping AI. Leaping AI automates complex call centers with self-improving voice AI agents. Generative AI (GenAI) is omnipresent in the current news cycle. Contact centers are ...
How do you think a voicebot should respond to an insult, a slur or a misogynistic comment from a customer? A few months ago, I posted a Linkedin survey that asked this question: "How do you think a ...
Voicebox is a project from v, the National Young Volunteers Service, that aims to “curate the views of 16-25s, visualise the results in creative ways, and then set that data free”. The Voicebox ...
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