Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

Pune, India - (NewMediaWire) - March 8, 2023 - The IP Telephony Market 2023 Report provides statistical data on historical and current status, manufacturing cost, volume, share, size and growth. A ...

Should you consider Asterisk or any of the other open source communications software packages? Our columnist helps you get familiar with the pros and cons, the ins and outs of open source. I confess I ...

Open source IP telephony software packages are helping users move away from the traditional world of proprietary office phone systems, PBXs with closed operating systems and expensive specialty ...

(For those new to the column, Forward Migration is our term for companies moving from Wintel machines to Macs — or at least adding or increasing the number of Macs they use. A forward migration kit is ...

The CTI Module also provides Beam users with “Click-to-Dial” functionality, which allows collection agents to simply click on the consumer's telephone number to have their handset go off-hook and ...

Avaya Inc. today is due to announce an upgrade of its IP telephony software that adds increased security capabilities and will run on a series of new hardware devices and phones that also are being ...