RALEIGH, North Carolina (WTVD) -- EDITOR'S NOTE: AT&T issued a statement after this story aired Monday evening: "We worked with Mr. Lim and Ms. Dowell to quickly resolve their concerns and apologized ...

LOUISVILLE, Ky. (WDRB) -- For years, Verizon and AT&T were the top-rated cell carriers, but new surveys show some other brands with higher rankings and lower prices. Before you think about making the ...

GREENSBORO, N.C. — With the debut of the new iPhone, a lot of us are looking at our own phones and our cell plans to see if there's something better out there. Within the last couple of months, both ...

From autumn, switching mobile phone providers could take just 15 minutes, under new Ministry of Justice plans aimed at ...

Nov. 14 -- In this week's Cybershake, we look at how new federal rules will make it easier — but not necessarily cheaper — for consumers to switch cell phone service providers. Plus, we get a glimpse ...

SACRIFICING ANYTHING. FOR YEARS, DAVID MORGAN STUCK WITH VERIZON, EVEN AS HIS MONTHLY BILL KEPT CLIMBING. LIKE MANY OF US, HE WAS PAYING MORE THAN HE WANTED FOR CELL PHONE SERVICE. I FELT STUCK. BUT ...

While having an eSIM is convenient, it comes with hidden pain points depending on your telecom operator. The biggest inconvenience is that, unlike physical SIMs, eSIMs are tied to your smartphone ...

WASHINGTON -- Federal regulators are letting people keep their cell phone numbers when they switch wireless companies after Nov. 24 and probably will do the same for home phone customers opting for ...

CLEVELAND — If you think your cell phone bill is too high, you’re probably right. Many of us are overpaying hundreds of dollars each year. But Consumer Reports says you could save up to $500 a year, ...