When you collect references on job applications, do you actually check the applicant’s references? Believe it or not, many employers don’t even use the references that they collect. And, if they do, ...

A reference can make or break your chances of a new job, but employers are required to be honest when asked about former staff members. Outside of regulated financial services roles, there is no ...

This paper analyzes e-mail reference questions posed to archivists in order to enhance our understanding of how users of archives seek information. This study analyzed 375 e-mail reference questions ...