Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

For customers, returns are often when customer experience and loyalty is really tested. A confusing process, long wait times, ...

Add Yahoo as a preferred source to see more of our stories on Google. Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange ...

Every holiday season, retailers pour resources into making their checkout experiences accessible. They audit shopping carts, ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Elissa Sanci and Rose Maura Lorre We've corrected some information about Best ...

View post: Morgan Stanley drops eye-popping price target on Nvidia stock The holiday shopping season is chaotic enough without worrying about purchase returns. In 2022, however, the traditional retail ...

Retail returns are a $850 billion problem. A cross-functional approach combining consumer education and a "returns czar" are crucial to manage this complex issue.

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

Retailers like Amazon and Macy’s have added fees or shortened the online purchase return window this holiday season, according to the Wall Street Journal. Abercrombie, J. Crew, H&M and other companies ...

The return period runs from November 1, 2025 through January 31, 2026, applying uniformly to all holiday purchases regardless of when during those two months items were bought. Whether a customer ...

Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange it for the a different one you have saved on Goodreads? Returns and ...