I spent the day yesterday on the phone talking to banking experts about the failure of SVB Financial Group. This post offers key learnings from those conversations, my current working hypothesis as to ...

Have you ever wondered what it would be like to see the future of business? If Theranos' leaders and high profile investors could have predicted the future -- one with incredible sounding blood test ...

A project post-mortem is a business process that lets the project team, project management, and other stakeholders review and evaluate the results at the end of the project or after the resolution of ...

Modern software is complex, with dependencies on hardware infrastructure and other software platforms. This means, even with careful design and testing, incidents happen. IT incidents can have serious ...

Amazon web services (AWS) experienced a substantial service outage on July 20, disrupting customers across the web. Their post-mortem demonstrates an unusual level of organizational maturity for an ...