Patients call your hospital for a wide variety of reasons, especially if you have an 800 number that routes to a patient call center. But no matter why they call – whether it’s a medical emergency or ...

In an age of rising patient expectations and digital-first experiences, their workflows are in dire need of an upgrade. During an October webinar hosted by Becker’s Hospital Review and sponsored by ...

Healthcare leaders are embracing automation to assist with everything from appointment scheduling and patient check-in processes to billing and more. To learn more about how intelligent automation and ...

AI patient communication company Parakeet Health picked up $3 million in seed funding, led by Canvas Ventures, and inked multiple new provider deals. Parakeet is a pre-series A company, led by health ...

The process of finding and accessing a healthcare provider starts with the journey of a patient. Healthcare contact centers strive to ensure the process is straightforward, and the agents are the ones ...

Healthcare organizations can improve both the employee and patient experience when they target optimizations in their contact ...

RESEARCH TRIANGLE PARK, N.C., April 25, 2017 /PRNewswire/ -- Marken has launched a 24 hour, 7 day a week call center for patients enrolled in clinical trials. The call center, known as Marken's ...

Hyro's AI agents will be integrated into the health system's Epic EHR to automate call center workflows and aid in patient ...

New Service Devoted to Clinical Trial Patients is First in Logistics Industry RESEARCH TRIANGLE PARK, North Carolina, April 25, 2017 /PRNewswire/ -- Marken has launched a 24 hour, 7 day a week call ...