SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact (Nasdaq:NICE) today announced that EPIC Connections, a global professional services company, has joined the DEVone developer program and provides ...

NICE inContact was named for the fourth consecutive year a Leader in the Gartner Magic Quadrant for Contact Center as a Service, North America 1 report. In The Forrester Wave™: Cloud Contact Centers, ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...

As I talk to customers (and yes, other vendors) about NICE and inContact, questions often center on whether the two companies, post-acquisition, operate independently or as a single entity. NICE ...

COLUMBUS, OH / ACCESSWIRE / DECEMBER 4, 2018 / ContactUS Communications, a U.S.-based provider of contact center services, launched its Master Agency division, anchored by NICE inContact, to better ...

SALT LAKE CITY--(BUSINESS WIRE)-- NICE inContact (Nasdaq: NICE) today announced a joint partner agreement with Zendesk, a leading provider of customer service software. These two market leaders are ...

NICE inContact has expanded its artificial intelligence applications by integrating Omilia's conversational technology stack, including speech-enabled virtual assistants and chatbots, to its ...

NICE and NICE inContact last week held their annual user/analyst/partner event, Interactions, in Orlando, Fla. It was the second annual event since NICE acquired inContact in late 2016, and signs of a ...

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s #1 cloud customer experience platform. NICE inContact ...

MIAMI, April 17, 2019 /PRNewswire/ -- Sitel Group, a global customer experience management leader with locations in 27 countries, today announced it won the 2019 NICE inContact CX Excellence Award for ...

JERUSALEM (Reuters) - Israeli software provider Nice Systems is to buy U.S.-based inContact , a maker of cloud software for call centers, for about $940 million. Nice said on Wednesday it would pay ...

Everyone expected that a contact center application provider and a hardware provider would merge. It's just that they thought it would be the hardware provider making the deal. Paramus N.J.-based NICE ...