Sophie Venz is a former Deputy Editor at Forbes Advisor. She is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously ...

The bank’s business executive general manager Cindy Batchelor said they would look to refund customers who were put out by the glitch. “If there was a loss that was driven by the outage today, then ...

NATIONAL Australia Bank is revamping its branch network as more customers do their transactional banking online, a move that allows the bank to focus on high margin businesses such as wealth ...

NAB has started introducing more proactive prompts to digital banking to help customers identify potential scams and “to make sure money is going to the right recipient when they’re making a payment.” ...