Springfield Regional Medical Center is ramping up its online and mobile presence through a program called MyChart, which allows patients of network doctors to manage their medical care online.

Overwhelmed by queries, physicians are turning to artificial intelligence to correspond with patients. Many have no clue that the replies are software-generated. By Teddy Rosenbluth Every day, ...

A big change came Tuesday for some Johns Hopkins Medicine patients. The change applies to messages sent through MyChart in that certain emailed questions sent to doctors are no longer free. It's ...

FUTURE PUSHED THEM TO CLOSE FOR GOOD. ONE OF MINE WAS LARGEST HEALTH CARE SYSTEMS, IS NOW CHARGING PATIENTS TO MESSAGE THEIR DOCTOR. UNITYPOINT HEALTH HAS AN APP CALLED MY CHART WHERE PATIENTS CAN SEE ...

It’s a Wednesday, and I’m sending a question to my doctor through the messaging portal they encourage us to use. I receive a response not too long after — which is fairly surprising, especially with ...

Beginning Thursday, it may cost you or your insurance company if you want to message with your Cleveland Clinic doctor via the health system’s electronic portal. The Cleveland-based health system said ...

ROCHESTER, N.Y. – Starting next week, the University of Rochester Medical Center may start billing patients who communicate with their healthcare provider electronically. Patients use the MyChart ...

There's a big debate raging online over new medical charges popping up at local hospitals. Patients are being charged for asking questions online. This all started on a Reddit thread that's picked up ...

MADISON (WKOW) -- A new paper based on data collected at UW Health shows that doctors are spending more time using an electronic health record software, contributing to burnout in the profession. The ...