ServiceNow is a powerful cloud-based ITSM tool that streamlines workflows and service management in IT, HR, and customer service. During our testing, we were impressed with its ability to automate ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Energy giant Chevron has simplified its IT service delivery for thousands of users across 45 different countries by rolling out ServiceNow in just 7 months, replacing a highly customised and ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

Attendees at ServiceNow’s Knowledge12 user conference here this week were abuzz about the promise of social collaboration and mobile enablement within their service-management tools. But many ...

How do you take the step of actually presenting a business case to your CIO, where you say, 'I'd like to replace one version of ServiceNow with the same version?'. That was the dilemma facing Rob ...

“There is a fundamental shift going on in the value that IT presents to the business,” says George Spalding, Executive Vice President, Pink Elephant, “It's now about the business customer who wants to ...