This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...

Dealing with tough clients is practically a rite of passage in freelancing, small business, or customer service. Complaints, impossible requests, and high-maintenance personalities can stretch ...

If you’re a helping professional, chances are you’ve had difficult clients. Here are composite examples of difficult clients I’ve had and what has worked best in working with them. And if you are a ...

A client disappearing in the middle of a project not only disrupts their agency team’s momentum, but can also cause delays that lead to the reallocation of resources, ultimately hindering the agency’s ...