Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

AI chatbots have slipped into classrooms, study sessions, and professional training with remarkable speed, promising to make ...

The AI revolution will be won by products designed from the ground up around user needs, not just the capabilities of the ...

Most AI benchmarks measure intelligence and instruction-following rather than psychological safety. Humane Bench evaluates ...

Chatbots powered by artificial intelligence (AI chatbots) have become a key area of focus for innovative businesses as well as US lawmakers, regulators and private litigants – both at the state and ...

While many teens turn to AI chatbots to seek help for their mental health problems, a new study found that the technology ...

Chatbots don’t have feelings, but they sure elicit feelings in us! Bots can alternately comfort us and enrage us, inform us and lie to us, encourage us and, in some cases, even provoke self-harm. As ...

New tools and features from retailers and tech companies use artificial intelligence to help people find gifts and make ...

Meta has appropriated the names and likenesses of celebrities — including Taylor Swift, Scarlett Johansson, Anne Hathaway and Selena Gomez — to create dozens of flirty social-media chatbots without ...

The dictionary cites spikes in searches for the term following Taylor Swift’s engagement to Travis Kelce, a viral interaction from streamer iShowSpeed, and chatbot controversies ...