DMI International has joined forces with a travel distribution technology company to implement natural language processing into a chatbot that leverages IBM Watson’s platform to respond to users’ ...

Photo Credit: Halfway down the homepage of the updated Hotels.com app, users are invited to use the new chatbot. Skift El nuevo chatbot de Hotels.com impulsado por IA es fácil de usar, pero los ...

If it feels as if you’re talking to a robot when you contact your airline, car rental company or hotel, it’s because you probably are. During the pandemic, the travel industry rushed to build ...

Hotelbeds, a TravelTech company, has introduced new products and tools. These are aimed at assisting clients in managing the growing demand for travel during the summer holiday season. Among these ...

Amadeus is adding a chatbot to its Agency360 Plus data tool, the first step in plans to incorporate Gen AI across its business intelligence suite, the travel technology company announced. The chatbot, ...

Expedia today unveiled a rather smart, rather simple little bot for Facebook Messenger. The bot is designed to do one thing and do it well: It helps travelers book hotels. What’s more, the bot is ...

At this juncture, “chatbot” has become common speak with customer service technology — a generic term used to describe just about any digital assistant, from voice AI to live chat pop-ups and ...

Before the Coronavirus, the hotel industry, similar to retail, had countless technology innovations at their fingertips. Yet, for many of us who stay in hotels frequently, stepping into a lobby often ...