BUFFALO, N.Y. – The prevalence of adverse childhood experiences (ACEs) among homeless services workers is associated with career burnout and secondary traumatic stress, according to a new study by a ...

Josh Hoffman sat before a room of aspiring homeless service workers and talked about why it’s important not to get discouraged. To make his point, the veteran in the field recalled a story of a woman ...

UB study finds 43% of U.S. homeless services frontline workers intend to leave their jobs, linking retention to pay, ...

SPRINGFIELD — On a recent afternoon, Lisa Green sat in the back of the district court listening closely as defendants were arraigned. The social worker was waiting to spring into action. One case ...