Etelos, a provider of open source hosted Web 2.0 applications, has released a beta version of a CRM tool designed to work with Google Apps, a commercial suite of office applications Google introduced ...

Google has been incrementally making its workplace products more and more functional — all, it seems, with one goal in mind. It would like to eat Microsoft Office 365's lunch. When it first launched ...

CRM (customer relationship management) software has established a significant foothold on Google’s Apps Marketplace since its launch in March, according to an official blog post this week. The post ...

In a shot across Microsoft's bow, Google and Salesforce.com have integrated some of their hosted solutions. Customers using Salesforce.com's customer relationship management (CRM) solution now have ...

As companies like Google, Microsoft, and Salesforce compete for enterprise business, they're increasingly offering customers a wide range of integrated productivity tools, rather than siloed ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. This article is more than 10 years old. Relax, CRM vendors. Google ...