I recently had a confirmed reservation for a one-way car rental between Melbourne, Fla., and Orlando. But when I arrived at the Dollar Rent A Car rental counter, the agent wouldn’t honor my ...

I recently rented a car from Dollar at the Atlanta airport. When I arrived at the airport, there was a four-hour wait for a car. There were no computer or weather issues. If I had continued waiting, I ...

Dollar Rent A Car charged a customer $768 for a vehicle she had not picked up. Abigail Eason said she was charged her for a car she believed was given to another customer. Eason rented a car from ...

ORLANDO, Fla. — Customers at Orlando International Airport said they have rental reservations but cannot get cars. Customers physically showed Channel 9 their reservations they had made and paid for ...

Enterprise Rent-A-Car has topped the charts, ranking the highest in overall customer satisfaction, according to J.D. Power's ...

Q: I booked a rental car with Dollar through Priceline. My car did not have a front or rear license plate, so I had to bring it back that night. The second car Dollar gave me was not the size I ...

Customers wait in line in 2011 at a Hertz rental car counter at San Jose International Airport in San Jose, Calif. Car rental agencies sometimes don't have enough cars to meet the demand. If there are ...

DEAR TRAVEL TROUBLESHOOTER: I recently rented a car from Dollar at the Atlanta airport. When I arrived at the airport, there was a four-hour wait for a car. There were no computer or weather issues.