HMRC is contacting people throughout the coming months and has issued advice on how to check if you're actually being called by them or if you're receiving a scam call. HM Revenue and Customs (HMRC) ...
The move will allow HMRC staff to gain access to tools and real-time information to handle queries more effectively.
This particular deal is for contact centre as a service, which sees artificial intelligence being deployed to streamline ...
A taxpayer asked HMRC to explain the rules ...
HM Revenue and Customs (HMRC) has released new guidance on how to check if a phone call you've received from them is genuine. It comes after the government department confirmed that some people will ...