Grocery delivery giant Instacart will pay $60 million in consumer refunds under a settlement with the Federal Trade Commission (FTC) after the agency accused the company of misleading shoppers and ...
Hoodline has previously broken down the FTC settlement and the broader price-testing controversy for San Francisco readers, ...
AI offers great benefits to retailers, but using personal data to set individualized prices, called surveillance pricing, ...
Washington, DC – Following a joint investigation by Consumer Reports, Groundwork Collaborative, and More Perfect Union into Instacart’s pricing practices, Instacart announced today in a company blog ...
An investigation by Consumer Reports and the Groundwork Collaborative alleges that Instacart uses artificial intelligence to charge different shoppers on Long Island and elsewhere different prices for ...
The Federal Trade Commission released an analysis on December 22, 2025, showing that consumers reported nearly 65,000 rental scams to the agency from January 2020 through June 2025, resulting in about ...
The FTC sued Instacart for deceptive practices including misleading “free delivery,” unclear satisfaction guarantees, undisclosed fees, and unlawful free-trial-to-paid memberships. Instacart has now ...
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