Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

AI agents are independent systems that can activate on their own based on any event such as the time of day or specific data that is generated. Chatbots, on the other hand, react to the user's ...

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...

When researcher Nicholas Tiller began to feed health questions into chatbots as a test, he expected some imperfections — but not this level of failure. Five AIs, 250 questions and a total score of ...

Researchers have proposed a new framework explaining how AI chatbots can reinforce delusional thinking, highlighting three ...

With countless artificial intelligence companions available for the public to use, it can be hard to know which one is the best option for you to use. Microsoft Copilot and ChatGPT are two of the most ...

Speculative decoding can help AI chatbots improve throughput and reduce hardware demand by using a smaller model to draft tokens that a larger model validates.

State chatbot laws are shifting from baseline transparency requirements to a more targeted, risk-based approach, with requirements that vary ...