When building a chatbot, the overriding aim is to develop a system that closely replicates and simulates human conversation, while driving engagement and customer satisfaction. However, developing ...

You may have heard the famous answer to the question, “Why climb a mountain?” (“Because it is there.”) The same could be said about our desire to create programs that can communicate with us in a ...

The AI revolution will be won by products designed from the ground up around user needs, not just the capabilities of the ...

Chatbots are the new black in UX design. Facebook already has over 11,000 chatbots since the official announcement of chatbot support made earlier this year. The question is: Should you build a ...

Researchers from the University of Westminster, the Kinsey Institute at Indiana University and Positive East looked at resources from the U.K.'s National Health Service and the World Health ...

Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a conversational UX. As for any creative enterprise, in bot design, ...

While you might not be explicitly familiar with chatbot technology, you have likely encountered more than one in your life. Whether it’s customer service chatbots pinging you when you enter a website ...

Explore how AI tools like chatbots and virtual tutors are transforming university learning experiences across Singapore. Read ...