Nearly half, 48%, of customers purchase auto policies digitally, according to the 2026 U.S. Insurance Shopping Study.

Auto insurance customers are increasingly using AI tools to compare coverage, and those shoppers are more likely to switch ...

AI will not replace the human side of insurance. Instead, the winners will be companies that use AI behind the scenes while ...

If you're feeling the bite of car insurance prices from your budget, you're not alone: premiums rose 18% between January of this year and 2025, according to data from The Zebra. One of the best ways ...

As an insurance reporter, I've long been a proponent of shopping for car insurance. Insurance prices can vary between companies, even for the same person, and comparing quotes is the best way to get ...

After years of replacing legacy systems, EVP Todd Bateson explains how the carrier is now focused on empowering its ...

Pexels.com royalty-free image #7709169, uploaded by user MART PRODUCTION, retrieved from https://www.pexels.com/photo/woman-in-black-blazer-wearing-black-headphones ...

Global IT firms like Salesforce, NTT Data, Oracle and Microsoft have built tools that use AI, data and automation to cut ...