Amazon framed this as a “fast and efficient” way to resolve issues, but it notably would prevent customers from seeking the ...

Amazon has reinstated a user agreement clause that may hinder class-action lawsuits against it, requiring customers to ...

In an email sent to customers on Friday, the company said a new “arbitration agreement and class-action waiver” will require shoppers to resolve disputes outside the courts ...

A recent update to the terms and conditions mandates that all disputes will now be settled through arbitration.