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It has been three years since the Central Bank of Nigeria (CBN) introduced agent banking to boost savings. But the scheme has been bogged down by poor network, the erratic biometric-enabled Point of ...

By Ebenezer YALLEY The proliferation of agency banking as a convenient form of banking has been widely touted as a major ...

Banks and agents have 72 hours to resolve customer-related issues in agent banking, according to a Central Bank of Nigeria (CBN) guidelines. CBN said financial institutions will be responsible for ...

Artificial Intelligence (AI) has become a transformative force across various industries, and banking is no exception. The emergence of AI agents—intelligent virtual assistants powered by natural ...

The set of tools seeks to boost revenue generation and operational efficiency as banks continue to deploy the technology in ...

Midland Bank PLC recently launched its agent banking service, branded “Apnar Shathe Apnar Pashe”, aimed at expanding modern banking services to the unbanked population.